Please take time to read through our FAQ's before you participate or spectate.

Anyone that is participating in the event must have a valid ticket. Due to the nature of the event, it is essential that all children are accompanied by participating adults (with adult tickets). Please see below the ratio for children to adults required: Age 5 = 1 adult to 1 child participant Age 6 = 1 adult per 2 child participants Age 7 = 1 adult per 3 child participants Age 8-9 = 1 adult per 4 child participants Age 10 – 14 = 1 adult per 5 child participants Spectators are always free and do not need to buy a ticket to access the event, although there may be some areas where spectators are restricted from.

Inflatable Insanity entry, finishers medal, parking, emergency water from station.

Participants must be a minimum age of 5 to participate in the Inflatable Insanity Weekend. Due to the nature of the event, it is essential that all children are accompanied by participating adults (with adult tickets). Please see below the ratio for children to adults required: Age 5 = 1 adult to 1 child participant Age 6 = 1 adult per 2 child participants Age 7 = 1 adult per 3 child participants Age 8-9 = 1 adult per 4 child participants Age 10 – 14 = 1 adult per 5 child participants

The Team Captain needs to select the ‘Create a Team’ option on the entry form and then follow the instructions on screen. Other team members can join the existing team at any time by selecting the ‘Join a Team’ option on the entry form. Team members must enter the EXACT Team Name and Team Password (if a team password was used) given to them by the Team Captain to ensure they are in the same wave. Teams must have a minimum of 2 people, there is no maximum team size.

It is not a requirement to finish the course as a team. Teamwork is one of our core values, and we encourage teammates and strangers alike to work together to overcome the course.

Of course, participants can run the Inflatable Insanity with other solo runners by selecting the solo option when entering. Inflatable Insanity Teams is for teams of 2 people upwards.

No, it is a challenge. This is all about having fun & taking part with friends & family. Everyone goes around the course at their own pace, completing obstacles that they feel comfortable completing.

Yes! We are delighted to offer 20% off for teams of 10 or more! Select team size or join a team at checkout to calculate discount.

All Inflatable Insanity tickets are non-refundable. However, it is possible to change the date of your booking up to one week prior to the event free of charge. Booking protection is also available at checkout, and once purchased, will facilitate a refund in the event that you cannot participate. If the event is cancelled you are entitled to a full refund of the face value of the ticket.

All participants are required to sign a waiver, read our rules and terms & conditions when entering.

No, we do not accept entries on the event day under any circumstances. All bookings are in advance.

It is participants responsibility to take care of their own safety and welfare before, during, and after the event. Accompanying adult participants are responsible for the safety and welfare of child participants in their charge.

Yes, we would support anyone who participates and raises money for charity.

Yes, you will receive a confirmation email from Race Space (our registration partner company) confirming your entry. All event info is sent via email so it’s essential you enter your email address correctly. If your email address changes, you can update this via your Race Space login. Please also keep an eye on your spam folder in case emails end up in there.

On arrival, please make your way from the Car Park to the Registration Tent ( 5- 10 minute walk, follow signs to event) where you will then be registered and have your hand stamped before you start. You will need to show your hand stamp when you finish to receive your finishers medal.

Toilets are provided at the Courtyard Café, please look for signs or ask a member of staff. The Courtyard Café is located halfway (approximately 300 metres/330 yards) between the Event Car Park and the Inflatable Insanity Event Site, there will be a “last chance” sign on walk down to the site. There will also be food and drinks available from the Courtyard Café throughout the Event, a full Menu can be found on our website. There are no onsite changing facilities or showers, please come dressed for your run.

We do not restrict the bringing of food and non-alcoholic drinks on site to our inflatable events. There will be Food and Drinks available throughout the day from our Courtyard Café ( please see website for menu), this is also where the toilets will be located. The Courtyard Café is approximately 300 metres/330 yards from the inflatable course. Our Terrace Café located at the Walled Garden will also be open (Pre-Booking is advised here)

Want to get dressed up for the run? Go for it! We would recommend light running clothing, good running shoes. A rain jacket is also a good idea if we have wet conditions on the day.

We recommend arriving at least 45 minutes before your start time, in order to get from Car Park to Inflatable site, get registered, get prepared and get ready to run.

Everyone has a wave start time, and a proportion of runners are set off in each wave. Waves will start on time. Access to your wave is via your handstamp, no handstamp - no entry. Each wave will be called out 5 minutes before start time. It is a good idea to be ready to enter the wave area 10 minutes before your wave to ensure you do not miss it.

We pride ourselves on keeping our customers costs to the absolute minimum and avoid the hidden charges that many events levy onto participants and their spectators once they have signed up. Hence we always endeavour to have parking free, or included in the ticket price that you have paid for. ALL CAR entry – will be via the North Lodge Gate entrance, post code TD5 7NX. Pick up and drop off – will be via the North Lodge Gate entrance, POST CODE TD5 7NX.

All pedestrian entry is through the two side gates of the Main Golden Gates POST CODE TD5 7RL – The two side pedestrian gates of the Golden Gates will then remain open for people to walk back into town after the event has finished.

No. You should only do obstacles that you feel happy and comfortable doing. You simply walk around any obstacle you do not want to do.

Sorry, for safety reasons we do not allow dogs at our Inflatable Insanity events or courses. Guide dogs and assistance dogs are permitted for spectators.

Spectators are always free and do not need to buy a ticket to access the event, although there may be some areas where spectators are restricted from. We encourage spectators to get out there and see their family and friends participating. Just be wary of being away from the actual course route as not to impede or interfere with participants as they make their way around the course.

Yes, the course will have an emergency water station available for participants during the event.

We strongly advise against taking anything electrical/electronic out with you on the course, as items can be fully submersed in water. The organisers cannot be held responsible for any loss, personal injury or damage to any participant as a result of entering or participating in this event.

There is a full medical team on site able to deal with most simple injuries. Let an official know and we will direct you as appropriate.

The organisers cannot be held responsible for any loss, personal injury or damage to any participant or participant’s property as a result of entering or participating in this event.

We would advise against it; however, it is your responsibility to contact a medical professional regarding this.

No. Children must be supervised at all times.

Unfortunately, our courses are not suitable for those with disabilities. All participants must sign a waiver form before taking part.

Yes. However, please note that access to the start, finish and Inflatable Insanity Course viewing points will be on varied terrain and uneven ground. The walk down to the Inflatable event site from the Car Park is approximately 600 metres/656 yards and involves gravel tracks, a steep grass hill, and undulating terrain. Please note - ALL toilets are located at the Courtyard Café which is halfway (approximately 300 metres/330yards) between the Car Park and the Inflatable event site.

We welcome spectators to take photos and send them to us – we will happily include suitable photos on our photo galleries alongside our professionally taken photos. It is not a good idea for participants to carry an electronic device, as you are likely to break it or get it wet. It is your own responsibility to keep this safe and undamaged. If you are taking photos for yourself, this must be for personal use (non-commercial purposes). When posting on social media please be mindful of other people’s privacy. All those that access the Inflatable Insanity event site for the purpose of visiting the event by their action provide consent for Floors Castle Enterprises to use images and video for production, advertising, exhibition, video, social and other purposes as deemed fit by Floors Castle Enterprises. Should you see any image published by us that you are not happy with, let us know and we will remove it if possible.

When you finish you will be greeted by our medal marshals, show our medal marshal your hand stamp and they will give you your well-earned medal. Please note, no handstamp, no medal.

We are always happy to add new volunteer Marshals to our events. However you wish to help we can normally find a role for you. Contact us at [email protected] and let us know if you are interested.