FAQs

2023 passes are now available for purchase. Please visit the Annual Pass page for more information. Admission tickets for the 2023 season can be purchased from the 1st of April 2022.

All tickets for day visits and events can be purchased prior to your visit through our website.

It is no longer a requirement that masks or face coverings are worn inside. Our team may be wearing masks and we encourage those visitors that wish to wear a mask or face covering when inside the castle. We encourage the use of hand sanitiser stations situated around the site, and social distancing is recommended where possible.

The limits on how many people can visit have been lifted. Groups of all sizes are encouraged to come and visit and enjoy what we have to offer. Larger groups (25+) may be staggered on entry, or split if they are having a guided tour, to enable everyone to get the best out of their visit. Whilst the legal requirement to socially distance has been removed, our team will still do so.

Group visits to Floors Castle and Gardens are available. Groups are defined as 15 or more visitors and receive a special group rate for entry. All group visits must be booked in advance by contacting [email protected]. Further information can be found on our website.

Private tours of the castle are available, for prices and further information, please contact [email protected].

We open our gates again on the 11th May 2023 and will be open seven days a week from 10.30am until 17.00pm (last admissions to the house at 1600) until the end of September*. *Floors Castle is also a private family home, and as such, parts of the site will be closed on occasion. Periods of closure will be listed on our website, and visitors will be unable to book for these days. We apologise for any inconvenience caused.

The Terrace Cafe, Appleshed Gift Shop and the estate walks open for the season on 11th May from 10.00am-17.00pm and will remain open seven days a week until the end of September 2023.* From October 1st the grounds are closed, but the Gardens, Terrace Café and Apple Shed remain open from 10.30 until 4pm. *Floors Castle is also a private family home, and as such, parts of the site will be closed on occasion. Periods of closure will be listed on our website, and visitors will be unable to book for these days. We apologise for any inconvenience caused.

Unfortunately, tickets are non-refundable. Though we will endeavour to re-book you an entry slot at a time convenient to you.

Floors Castle has a variety of outdoor spaces to enjoy; the Walled Garden and Millennium Garden, the Star Plantation, cycle trail and waymarked walks all offer the chance to get some fresh air and exercise in beautiful and scenic surroundings.

Yes, there are free public car parks available at the woodland car park adjacent to the castle, and at the gardens. There is limited parking available for camper vans/caravans and coaches.